Google Chrome not working or crashing for iOS users after last update


New updates are added at the bottom of this story …….

The original story (published January 07, 2021) follows:

Chrome is without a doubt the most used browser on the planet with millions of users. And despite the native Safari browser, many iOS users also prefer to use Chrome for surfing the internet.

That said, Google recently released a new update for Chrome on iOS. This update brings some kinds of performance and stability improvements.

Google Chrome crashes on iOS

However, rather than improving the user experience, it looks like the latest update broke the app in such a way that users can’t use it.

According to reports, users say that Chrome is not working on their iPhones after a recent update and is constantly crashing. As a result, those affected took to Reddit and the Google Community Forum to lodge their complaints.

Here are some reports for reference:


Chrome app on iPhone 12 is stuck on “Welcome to Chrome” and unresponsive if you click accept and continue. ”IPhone updated to latest iOS 15.2, Chrome uninstalled and reinstalled, iPhone hard rest – problem persists . (Source)

No idea why the Google Chrome app stopped working on my new iPhone 13 pro. It literally freezes 2 seconds after opening the app. I’ve tried restarting my phone, uninstalling and reinstalling Chrome before, both didn’t work. Anyone else have the same problem? (Source)

As the above reports show, something is clearly broken in the latest version of the Chrome app on iOS. According to reports (1, 2, 3, 4, 5, 6, seven), the app became completely unusable after the update.

Users say they tried to fix the issue by reinstalling the app or clearing the cache / data, but with no success. However, on the bright side, there are workarounds that have helped users get rid of it.

Try these workarounds

In an effort to overcome this annoying bug, users tried several workarounds and luckily some of them worked. So if you are having a similar problem, here are these obvious workarounds for you to try.

Workaround 1:

So basically if you are on a mobile network (5G or 4G) you are fine with no issues. But if you are using wifi and have discovery enabled then you have the problem. (Source)

Workaround 2:

My solution was to deactivate the network (cellular and wifi), launch the application, then once inside, reactivate the network. (Source)

If any of the aforementioned workarounds do not help you resolve this issue, you will have to wait for the developers to fix it. Unfortunately, neither Google nor Apple has recognized this problem yet and we hope it will be fixed soon.

Rest assured, we’ll keep you posted on further development of Chrome crashing on an iOS bug as we find out about something new.

Update 1 (January 08)

9:59 am (IST): For those still having trouble with Chrome, here is another workaround to try suggested by one of the affected users. You can try it out and see if it helps.

I had the same problem, it worked “The problem is under” Discover “in the new tab.
My solution is to first put your iPhone / iPad in Airplane mode and disconnect Wi-Fi, start Chrome with a new tab, turn off “Discover”, turn off Airplane mode and turn on “Wi-Fi “.
Hope this helps (Source)

To note: We have more such stories in our dedicated Google and Apple sections, so be sure to follow them as well.

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