6 Ways to Fix Privacy Error in Google Chrome

  • If you see a privacy error message in Chrome, your connection isn’t private and the data you share could be stolen.
  • This error usually means that Chrome cannot verify the website’s SSL certificate.
  • Here are the most common ways to troubleshoot and fix privacy error in Chrome.

Whenever you are online, it is important to maintain your privacy and security. This is why it can be alarming to see an error message in your web browser stating that your privacy may be compromised. You may occasionally see an error message when using the

Google Chrome

browser that says “Your connection is not private”. The error further warns that attackers may try to steal your information from the website you are trying to reach.

When you come across this message, don’t panic – most of the time it’s nothing serious. Chrome usually displays this message when it cannot immediately verify the SSL certificate of the site you are trying to access. Every website must have an SSL certificate that establishes the identity of the site and allows the exchange of encrypted data.

Here are the most common ways to fix this privacy error in Chrome and gain access to the website you are trying to browse.

Reload the page

Believe it or not, just reloading the webpage in Chrome fixes the problem. Click it Reload this page to the left of the address bar or tap F5 on your keyboard. If the problem was momentary, the website will load correctly the second time around.

Reload icon in Chrome toolbar.

Reload the webpage to see if the problem persists.

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See if the SSL certificate has expired

The website’s SSL certificate may have expired. To verify, go to the SSL Checker page on sslshopper.com and enter the URL you are trying to reach. After a few moments, you’ll get lots of details about the site, including the status of the SSL certificates. Of course, if the certificate is expired, there is nothing you can do about it. But if it is a small site or a non-commercial site, you can contact the webmaster to let them know that the site is misbehaving.

Checking an SSL certificate on SSL Checker.

You can see if the problem is at the end of the website by using the SSL Checker website.

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Make sure you are fully connected to the Wi-Fi network

If you’re connected to your home or work Wi-Fi network, you don’t need to worry about this option. But if you’re connecting through a public Wi-Fi network (like that at a coffee shop or airport), you may see this error if you try to browse before you fully accept the network connection and consent. ‘use.

Make sure you agree to the public Wi-Fi network’s terms of service. If this webpage did not open, you can navigate to a non-SSL webpage to force it to display. Go to weather.com, for example. After completing the Wi-Fi network registration, try accessing the problematic website again.

Clear your browser cache

Your browser may


is corrupt or an old cookie is preventing the page from loading properly. The solution is to clear your cache and cookies from your browser, then try visiting the site again. Be aware of course that if you clear your cookies you will be logged out of all websites and will have to log in again on your next visit.

Make sure the date and time are set correctly

Chrome relies on your computer’s time and date to ensure that the SSL certificate is genuine and up-to-date. If your time is wrong, it may generate a privacy error. For best results, make sure your computer is set to automatically set the time from the Internet.

If you are using Windows, click Begin then choose Settings. In the search field, type “clock” and choose Set time automatically from the search results. Be sure that Set time automatically is activated by sliding the button to the right.

Time and date settings in Windows 11.

Make sure your computer is configured to set the time automatically.

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On a Mac, click the Apple logo at the top left then choose System Preferences from the menu. Click on Date and hourand make sure Set date and time automatically is checked. If this is not the case, you will have to unlock the window by clicking on the to block at the bottom, then check the box.

Carry on anyway

If Chrome displays a privacy error message, you can always choose to continue. You can determine that the risk is low – especially if you know and trust the website – and open it anyway.

To do this, click Advanced under the error message, then click To proceed to [website].

Example of Chrome privacy error message.

If you still want to access the website, click Advanced, then click the link to continue.

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